Online Store Hours

Telephone Inquiries Only:

M-F: 8:00 am - 5:30 pm CST

Sat: 8:00 am - 4:00 pm CST

Sun: Closed

Phone Numbers:

1-630-673-9183

Privacy Policy

Privacy Policy

Thank you for shopping with us.  We are fully committed to protecting your privacy.

We collect statistical information on the pages and products you view.  We analyze the information to enhance your shopping experience.  When you place an order we collect basic information such as your name, address, phone number, e-mail address and payment information.  We use this information to process and ship your order.  This information is also used to contact you regarding your order and to answer any questions you may have.  We may share this information with certain suppliers, freight and shipping companies and manufacturers for the sole purpose of processing and shipping your order.

After you place an order or register for our site or newsletter, we may contact you at a future date to keep you informed of sales, promotions, new service/product releases, etc.  Any additional information you provide will enable us to customize your experience on our site, showing you products, services or specials that may interest you.  We have put security measures in place to protect you against unauthorized access, loss, misuse and alteration of your personal information that we collect.  We utilize a firewall and use SSL encryption (secure certificate) to keep your information secure.  We use your Internet Protocol (IP) address to identify you and possibly to gather general demographic information.  Our site uses cookies to keep track of the services and products in your shopping cart so you don't have to re-add them each time you visit.  You do NOT have to accept cookies to browse our site.  However, our shopping cart does require the acceptance of cookies in order to work properly.  We never use cookies to store sensitive customer information such as names, addresses, passwords or credit card information.  If you would like to place an order on our site but object to or are unable to use cookies, please contact Grindstone Sharpening Services and will be happy to write up a manual order and bill you accordingly.  There are several "Tell a Friend" features on our site that allow you to easily share product/service information with your friends.  Any e-mail addresses provided to us in the use of these features are used solely to deliver that particular e-mail.  They are not retained in our database.ank you for shopping with us.  We are fully committed to protecting your privacy.